Post by account_disabled on Feb 28, 2024 9:46:14 GMT
Some users indicate that they prefer to see the product before buying , as well as talk to the seller. Some consumers are also discouraged by the fact that when shopping online, you have to wait for the product, moreover, the cost of delivery is often too high according to customers. Some customers are also afraid of problems with complaints or returning goods , and some are also concerned about the security of the transaction. How to minimize the ROPO effect in e commerce? As an online store owner, you need to know about the ROPO effect in order to effectively retain customers in your online store. , you can offer attractive prices and inform about discounts and rebates related to various occasions.
If possible, shorten the delivery time and preferably add several options courier, parcel lockers, personal collection, etc. the method of payment in your favor. The way in which the offer is presented is also Germany Mobile Number List very important. First of all, take care of the product descriptions , which should present all the information relevant to the consumer that will help him make a purchasing decision in the e shop. A very good idea will be to use video marketingfor product presentation. Also remember about the importance of customer reviews they should be an important part of the description of each product in your store. How to get reviews online and offline? Since reviews play such a big part in the buying decision process, you can probably guess that it's worth getting them both online and offline.
But how to do it and how to analyze the opinions obtained? Of course, in the case of online sales, the matter is much easier there are many effective ways to collect customer feedback. One of them is emails where the store invites the customer to leave a review. In this way, you can collect opinions both about the company and about specific products ordered by the customer. Short SMS messages are also an effective method , so if you also have their phone numbers in your customer database, try this option as well. An interesting solution are pop ups that are displayed to the customer on the order summary page. Of course, at this point, the request for an opinion should be formulated in a slightly different way, it is worth asking, for example.
If possible, shorten the delivery time and preferably add several options courier, parcel lockers, personal collection, etc. the method of payment in your favor. The way in which the offer is presented is also Germany Mobile Number List very important. First of all, take care of the product descriptions , which should present all the information relevant to the consumer that will help him make a purchasing decision in the e shop. A very good idea will be to use video marketingfor product presentation. Also remember about the importance of customer reviews they should be an important part of the description of each product in your store. How to get reviews online and offline? Since reviews play such a big part in the buying decision process, you can probably guess that it's worth getting them both online and offline.
But how to do it and how to analyze the opinions obtained? Of course, in the case of online sales, the matter is much easier there are many effective ways to collect customer feedback. One of them is emails where the store invites the customer to leave a review. In this way, you can collect opinions both about the company and about specific products ordered by the customer. Short SMS messages are also an effective method , so if you also have their phone numbers in your customer database, try this option as well. An interesting solution are pop ups that are displayed to the customer on the order summary page. Of course, at this point, the request for an opinion should be formulated in a slightly different way, it is worth asking, for example.